You have access to the best products and services because of our national affiliations and professional involvement.
Mike's Plumbing & Heating Service, Inc. is an active member of multiple trade associations composed of the best plumbing and heating contractors in the country: Better Business Bureau (BBB), Maryland Plumbing Heating and Cooling Contractors Association (PHCC), and NEXSTAR.
The Maryland Plumbing-Heating-Cooling Contractors, Inc. is a group that advocates education within the industry. It monitors and consolidates the registered companies to help them be more efficient and better serve the customer. It sponsors programs for education and is an advocate that lobbies for better laws and regulations that will protect both its members and the public. For more information on the Maryland PHCC click www.phccmd.org.
The Better Business Bureau (BBB) is probably a name everyone knows. They are a public advocacy group, built to aid the average person to be aware of the business practices before they decide to get involved with a particular company. The BBB also helps resolve problems between businesses and consumers when issues arise. When you are a member of this group, you must uphold ethical business practices and are only able to become a member by invitation from the Better Business Bureau. Click www.baltimore.bbb.org for more information. This is a valuable and trusted organization that helps both businesses and consumers.
NEXSTAR is a group of businesses that come together throughout the year to discuss business practices and hone our skills to better service our customers. NEXSTAR has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry. Our association with this group benefits our customers because we are able to participate in miscellaneous learning exercises from technical to personal to make us better at what we do. Our company is assessed by other business owners, who are also members of NEXSTAR, and we gain their knowledge and opinions of what we can do to make our operating structure better for our customers. Because of this we are constantly challenged to improve what we do and the way we do it. We also gain training in how to better address your consumer issues. Peer groups and informative classes which further sharpen our communication and technical skills are just a few of the resources available through the NEXSTAR group. If you are interested in more information about NEXSTAR, click the following link and check out their website www.nexstarnetwork.com. We are proud of our affiliation with this excellent group of fellow contractors in our industry. We feel it helps the plumbing and heating industry to uphold ideals and quality by creating a forum for discussion of how to better ourselves and our business practices.
Call Mike's Plumbing 410-931-1300 410-823-6300 410-879-9300 410-686-1950
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