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What Your Neighbors Say About  :
"Continue your GREAT service. You can't improve on the excellent service that you have!"
—Mrs. Johnson, Rosedale, MD
"I'm not sure how to improve upon perfection your technician was absolutely professional, incredibly thorough, and fast to boot. I'll be recommending you to everyone I know. "
—John P., Baltimore, MD
"Too bad all companies don't make customer service & satisfaction a priority like you do. Our technician was the best. Very courteous & knowledgeable. Thanks to you and your crew, I'm gushing with thanks instead of water!"
—Holly B., Baltimore, MD
"You are amazing! I can't wait to start on our kitchen. Your job is golden."
—The G. Family, Baltimore, MD
"Your serviceman is professional, polite, knowledgeable and efficient. He is always on time and honest about what work is necessary. I have given your name to neighbors and friends."
—Barbara K., Timonium, MD
"Your technician is a very good mechanic, thorough, and competent. I don't know how the service could be improved. I was going to write a letter of praise for the work performed, but the response card you sent certainly serves the purpose."
—Clarence R., Baltimore, MD
"Our best experience with a plumber in many years!"
—Earl S., Baltimore, MD
"Your technician was great. He was friendly and professional. He took his time to make sure the problem was found"
—Valerie S., Baltimore, MD
"My technician is the man!! Based on past experience, I was won over within 10 minutes. I was actually saying... (competition)... who? You've won my business for life!!"
—Darryl M., Baltimore, MD
"Keep up the excellent service!"
—Ronald C., Baltimore, MD
"The purpose of this letter is to commend your service technician on his work. When explaining the problem to me and recommending a solution he was very knowledgeable and courteous. He promptly completed the job and left the area clean. He determined that my water heater will be 12 years old and advised me that the life span is approximately 10 to 12 years. To avoid any disastrous situations in the future he recommended my consideration of replacing it in the near future. He was polite and informative while discussing replacement of the water heater and at no point did he appear to pressure me into making an on-the-spot decision. He advised me of the situation and left it there. I feel very uneasy with salespeople who pressure you into making hasty decisions - which your service techncian did not do."
—Nelson W., Sparks, MD
If you are a customer of Mike's Plumbing & Heating Service and would like to have a quote listed on this page, please call us or click the link to fill out fill out the customer satisfaction survey . Please be sure to note that we should post your comments on our web site! Thanks! |